Assessing Your Practice

Communicate better with your patients, and you'll give them better care. But this can be difficult with diverse populations. Improving the cultural competency of your practice can help. When you understand the patients you serve, you can take steps to improve the way you relate to them.

Assessing your practice is the first step toward increasing its cultural competency. You'll want to assess the following about your patient groups:

  • Cultural values.
  • Health beliefs.
  • Preferred methods of learning.
  • Communication (verbal vs. nonverbal).
  • Language spoken.
  • Literacy level.

The tools in the list below may help you evaluate the cultural competency of your practice. They also can help you learn more about the populations you serve.

An Organizational Cultural Competence Assessment Profile
http://www11.georgetown.edu/research/gucchd/nccc/resources/home.htmll

A Toolkit for Collecting Race, Ethnicity, and Primary Language Information from Patients
http://www.hretdisparities.org/

National Center for Cultural Competence, Georgetown University – Self-Assessment Tools
http://www11.georgetown.edu/research/gucchd/nccc/resources/home.htmll

University of Michigan, Organizational, and Individual Assessment Tools
http://www.med.umich.edu/multicultural/ccp/iia.htm#QCQ

The Cross Cultural Health Care Program (Xculture) Bibliography Of Cultural Competence Assessment Tools
http://www.xculture.org/assesstools.php