Resources for Additional Information

Cultural and language differences can affect the quality of care for your patients. The resources below can help you overcome some of these barriers.

Government Resources

Agency for Healthcare Research and Quality
Initiatives addressing racial and ethnic disparities in health care; measurement of quality of care in vulnerable populations and translating this research into practice; disparity reports and information on health literacy and cultural competence.

AHRQ 2008 National Healthcare Disparities Report

Department of Justice – Office of Civil Rights
Executive Order 13166:  Improving Access to Services for Persons with Limited English Proficiency

Department of Justice – Office of Civil Rights
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in any program or activity that receives Federal funds or other Federal financial assistance

DHHS Office of Minority Health
Sets forth national standards for Cultural and Linguistically Appropriate Services (CLAS), provides training and education on health care provided to minorities.

DHHS Office of Minority Health
Web based training module with continuing education credits, extensive publications, tools and links.

Health Resources Services Administration
Cultural and linguistic competence resources, tools and training, compendium of best practices, collaborative measures for research, and much more.

National Center for Health Statistics
State and federal databases with health and delivery statistics

National Institute for Literacy
A nationally representative and continuing assessment of English language literacy skills conducted by the US Dept. of Education's National Center for Education Statistics.

US Census Bureau
Information on race, age, income, education, housing, insurance, and more.

Medical and Pharmaceutical Associations

American Medical Student AssociationAMSA Diversity in Medi

American Academy of Family Physicians (AAFP)

American Academy of Pediatrics

American Medical Association  

American Psychological Association

Health Care, Academia and Other Organizations

Center for Cross Cultural Health

The Cross Cultural Health Care Program

Culture, Health and Literacy:  A Guide to Health Education for Adults with Limited Literacy Skills

Diversity RX

Ethnomed, University of Washington

Kaiser Family Foundation Minority Health

National Academy Press

National Center For Cultural Competence, Georgetown University

National Council on Interpreting in Health Care

National Institute for Literacy

Partnership for Clear Health Communication

The Plain Language Association International

Robert Woods Johnson Foundation: Aligning Forces for Quality

Program for Multicultural Health, University of Michigan

Reports and Articles

Institute of Medicine: Unequal Treatment (Available for Purchase)

Wall Street Journal, June 5, 2008: Health Care Has Racial, State Disparities