Resources for Additional Information

Cultural and language differences can affect the quality of care for your patients. The resources below can help you overcome some of these barriers.

Government Resources

Agency for Healthcare Research and Quality
Initiatives addressing racial and ethnic disparities in health care; measurement of quality of care in vulnerable populations and translating this research into practice; disparity reports and information on health literacy and cultural competence.
http://www.ahrq.gov

AHRQ 2008 National Healthcare Disparities Report
http://www.ahrq.gov/qual/nhdr08/nhdr08.pdf

Department of Justice – Office of Civil Rights
Executive Order 13166:  Improving Access to Services for Persons with Limited English Proficiency
http://www.usdoj.gov/crt/cor/13166.htm

Department of Justice – Office of Civil Rights
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in any program or activity that receives Federal funds or other Federal financial assistance
http://www.hhs.gov/ocr/civilrights/resources/specialtopics/tanf/crrequirementstvi.html

DHHS Office of Minority Health
Sets forth national standards for Cultural and Linguistically Appropriate Services (CLAS), provides training and education on health care provided to minorities.
http://www.omhrc.gov

DHHS Office of Minority Health
Web based training module with continuing education credits, extensive publications, tools and links.
http://www.thinkculturalhealth.org

Health Resources Services Administration
Cultural and linguistic competence resources, tools and training, compendium of best practices, collaborative measures for research, and much more.
http://www.hrsa.gov

National Center for Health Statistics
State and federal databases with health and delivery statistics
http://www.cdc.gov/nchs

National Institute for Literacy
A nationally representative and continuing assessment of English language literacy skills conducted by the US Dept. of Education's National Center for Education Statistics.
http://www.nifl.gov/nifl/NAAL2003.html

US Census Bureau
Information on race, age, income, education, housing, insurance, and more.
http://www.census.gov

Medical and Pharmaceutical Associations

American Medical Student AssociationAMSA Diversity in Medi
http://www.amsa.org/div

American Academy of Family Physicians (AAFP)
http://www.aafp.org/online/en/home/policy/policies/c/culturalproficiencyguidelines.html

American Academy of Pediatrics
http://www.aap.org/commpeds/resources/cult_effectiveness.html

American Medical Association
http://www.ama-assn.org/ama/pub/physician-resources/public-health/eliminating-health-disparities.shtml  

American Psychological Association
http://www.apa.org/pi/guide.html

Health Care, Academia and Other Organizations

Center for Cross Cultural Health
http://www.crosshealth.com

The Cross Cultural Health Care Program
http://www.xculture.org/

Culture, Health and Literacy:  A Guide to Health Education for Adults with Limited Literacy Skills
http://healthliteracy.worlded.org/docs/culture/

Diversity RX
http://www.diversityrx.org/HTML/WEARE.htm

Ethnomed, University of Washington
http://www.ethnomed.org/

Kaiser Family Foundation Minority Health
http://www.kff.org/minorityhealth/index.cfm

National Academy Press
http://books.nap.edu/books/0309071542/html/home.htmll

National Center For Cultural Competence, Georgetown University
http://www11.georgetown.edu/research/gucchd/nccc/

National Council on Interpreting in Health Care
http://www.ncihc.org

National Institute for Literacy
http://www.nifl.gov

Partnership for Clear Health Communication
http://www.npsf.org/askme3/

The Plain Language Association International
http://www.plainlanguagenetwork.org/

Robert Woods Johnson Foundation: Aligning Forces for Quality
http://www.rwjf.org/newsroom/product.jsp?id=30951

Program for Multicultural Health, University of Michigan
http://www.med.umich.edu/multicultural/ccp/culcomp.htm

Reports and Articles

Institute of Medicine: Unequal Treatment (Available for Purchase)
http://www.iom.edu/Reports/2003/Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-Care.aspx

Wall Street Journal, June 5, 2008: Health Care Has Racial, State Disparities
http://online.wsj.com/article/SB121263635211447647.html?mod=dist_smartbrief